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We move quickly around here. Our motto is "If we don't ship tomorrow, we ship today.". Often times orders are shipped within hours of placing the order.
For US orders, our preferred carrier is UPS. This does not mean that your order is guaranteed to ship out via UPS. Depending on your proximity to our location (Englewood, Colorado) the trip is any where from 2-5 days. Please monitor your tracking number so that you are aware of where your package is at. If your package is shipped via UPS, we add your email into the label so that you are notified of delivery updates.
Standard Shipping rates in the USA (contiguous 48 states):
Expeditated shipping services available.
*We do not guarantee any 2 day or 3 day delivery services, as the delays within transit are out of our control. Sorry for the inconvenience.
We prefer not to ship larger fragile sand art through the US postal service. We may contact you to provide a physical address.
Rates are calculated based on location and weight.
All International orders ship via the United States Postal Service. The international shipping chain has been disrupted from COVID and its world wide effects. The shipping situation changes and updates daily . Please view link below, which will dictate where we can send packages. If you have concerns or questions if your country is able to accept international packages, please refer to the link below. The time varies for delivery and can be anywhere from 12-60* days. This is out of our control and we are at the mercy of the local customs department and postal services.
USPS International Service Disruption Updates
If you have any questions, do not hesitate to reach out:
We gladly accept returns or exchanges on all sand pictures within 30 days of purchase. We want every customer to get a sand picture that calls to them. Customer pays for return shipping. Must arrive in new, sell-able condition.
Contact us to request a return, a refund on broken item or to exchange for for a different item.If item arrived broken, you must email us and provide the following:
Email us at:
Or give us a call: