QUESTIONS AND ANSWERS ABOUT MOVING SAND ART
The KB Collection moving sand art stands out due to its exceptional craftsmanship and attention to detail. Klaus Bosch has honed his skills since 1988. Each piece is meticulously handcrafted, ensuring a unique and high-quality product. From start to finish, each piece takes at least 2 weeks to create regardless of size or shape. KB Collection sand art is made with premium materials, such as locally sourced German beech wood, slow & high tempered glass and non-toxic, colored sand, which not only enhance its durability but also its aesthetic appeal. Each piece contains 4-6 different sand colors & density adding to the luxury design. Furthermore, KB Collection offers a wide variety of designs and color schemes, catering to different tastes and preferences.
With his lifelong commitment to sand art, Sandman has honed his skills to perfection. His meticulous attention to detail and artistry led to commissions for bespoke works at Louis Vuitton display stores around the globe in 2017, as well as for royalty and government dignitaries. We represent the luxury segment of Moving Sand Art, with each piece featuring the artist's signature stamp for authenticity.
Our exceptional customer service ensures that your sand art remains a treasured piece for a lifetime, at no extra cost. We provide numerous tutorial videos and all the necessary parts for maintenance or repair.
In contrast, cheaper versions, made in China, often compromise on quality, using inferior materials that may not last as long or provide the same visual effect. The intricate designs and color combinations found in KB Collection products are the result of years of expertise and dedication to the art form.
Additionally, KB Collection moving sand art is known for its therapeutic benefits. Watching the sand slowly shift and create new landscapes can be incredibly calming and meditative, making it a perfect addition to any home or office space. The brand also offers excellent customer service and stands behind its products, ensuring satisfaction and peace of mind.
Investing in a KB Collection moving sand art piece means choosing a superior product that combines beauty, quality, and tranquility, making it a worthwhile addition to your decor.
Our moving sand art is a beautiful collaboration between nature and world-renowned kinetic artist Klaus “The Sandman” Bosch. Each piece is meticulously handcrafted using a combination of natural sands, synthetic sands, and crushed gemstones, blended with a unique soap mixture. Since 1988, Sandman has perfected his craft. Each sand color has a distinct density, preventing the sands from mixing and allowing for the formation of stratification lines, similar to the processes of nature over millions of years. The artwork operates on the principle of gravity, which pulls our proprietary blend of fine-grained sand through the air bubbles that create barriers, resulting in a one-of-a-kind 3-D landscape with every turn. You can adjust the amount of air in the KB Collection sand art, which influences the speed of the sand flow. This feature ensures that our KB Collection sand art can be treasured for many years to come.
No, every flip of your KB Collection Moving Sand Art, every rotation of the sand reveals a new, unique pattern as the grains cascade down. Each tiny particle follows a slightly different path, colliding and settling in a way that is never quite the same as before. It's a beautiful reminder of the unpredictability and constant change inherent in even the most seemingly repetitive actions. Just like the sands, life too offers endless variations and possibilities, encouraging us to embrace each moment with curiosity and wonder.
Naturally, water evaporates and transforms into air. Adjust the air in your sand picture every 2-3 weeks to allow for the creation of mountains, valleys, and dunes. Use the included airscale and injector for this simple process.
Using the Injector for Optimal Sand Flow
Fast (too little air) = flat dunes
Medium (adjusted perfectly to the air scale guide) = landscapes
Slow (slightly too much air)= pyramid peaks
A: Refer to the air scale to determine the precise amount of air needed in your sand picture. Do you need a replacement? You can order it here.
A: For finer bubbles, gently shake the pictures; smaller bubbles will create more dramatic landscapes, as sand struggles to pass through larger air pockets.
A: If the sand hasn’t been used for several weeks, you may need to tap the glass to loosen the sand and get it moving again.
A: For a visual guide on adjusting the air in your sand picture, check out this video: https://www.youtube.com/watch?v=0WGvfVoy_cY&t=48s.
A: Yes, maybe once a year. Over time, water will evaporate. We recommend using our Liquid Refill kit for best results. You can also use spring water to replenish the evaporated water.
A: Watch the video on how to add water: https://www.youtube.com/watch?v=BSofooJhVmg&t=25s
A: Do NOT remove the water from you your Sand Picture. You won’t need to add much water, maybe just a few milliliters. Do not over-fill. The glass can crack from being over-pressured.
Signs Your Sand Art Is Thirsty:
The wall mount series come equipped with a mounting bracket & screws that will allow you to display your art and “swivel” the picture 380º and start a new landscape. There's no need to take the sand art down to rotate it. This feature not only adds versatility to your decor but also ensures that you can explore different sandscapes with ease.
Yes, it can expand and contract the air bubbles. No worries, just adjust the amount of air with the injector.
A: It's quite common for the seal to become damaged or torn after several years of enjoyment due to the air adjustment process. You can usually determine if the seal is compromised by assessing the resistance when inserting the injector into the air hole. Does it offer some resistance, or does it slide in effortlessly? If it slides in easily, that indicates a damaged seal. If your seal is indeed damaged, you can purchase our sealant repair kit to fix your silicone here.
A: With proper injector usage (do not use bent needles, this will rip the silicone) and normal handling, the sand art should not leak. However, if your silicone is damaged a little bit of water could leak through the sealant and cause damage to the frame. We supply a 28 gauge needle with every KB Collection sand picture. If your needle is bent, clogged, or lost, you can order a replacement here.
Allow it to thaw normally. The self-healing silicone allows expansion of the Sand Picture. Freezing water won’t harm the artwork.
With the right care and attention, your sand art can be enjoyed for many, many years. Each piece features an air hole, enabling you to adjust the air once the air barrier becomes too large and to replenish water as needed (once per year). We offer all the essentials to ensure your KB Collection moving sand art remains enjoyable for many years, along with comprehensive customer service expertise.
The KB Collection moving sand art stands out due to its exceptional craftsmanship and attention to detail. Klaus Bosch has honed his skills since 1988. Each piece is meticulously handcrafted, ensuring a unique and high-quality product. From start to finish, each piece takes at least 2 weeks to create regardless of size or shape. KB Collection sand art is made with premium materials, such as locally sourced German beech wood, slow & high tempered glass and non-toxic, colored sand, which not only enhance its durability but also its aesthetic appeal. Each piece contains 4-6 different sand colors & density adding to the luxury design. Furthermore, KB Collection offers a wide variety of designs and color schemes, catering to different tastes and preferences.
Pitkin Stearns International, Inc.
925 W. Kenyon Ave, Unit 12
Englewood, CO 80110
(303) 794-2323
Chris Wootten
info@movingsandart.com
The KB collection comes with an injector, an air scale, owner’s manual and a thank you note. The Movie Series will come with a wall bracket, screws and a table top mount (small size only).
Our personal experience is our sand art does tend to relieve stress, stimulate our creative juices, calm, soothe and heal our mind and body. And, since each time is different, it will only become more and more interesting and enjoyable.
In the event you receive broken items, please follow this protocol to initiate a claim. Within 14 days of delivery, send us an email with the following details. Keep in mind that we cannot process any claims filed beyond 14 days from the delivery date.
Please Email the above required images to:
info@movingsandart.com
Yes. We gladly accept returns and exchanges within 30 days of your purchase. We want every sand owner to have the sand picture that speaks to them. Buyer is responsible for return shipping. Item must be received in "NEW" condition. It is good practice to return the product with insurance in case it breaks in transit since this is a fragile item. We will not refund if the product arrives broken. Exchanges; the customer is also responsible for the return shipping of exchanged item as well as shipping of new item. Once the product arrives we will inspect and issue a refund for the cost of the product. If item is damaged we will not reimburse. Please pack returned items carefully.
Please contact us to initiate a return or exchange at info@movingsandart.com.
We move quickly around here. Our motto is "If we don't ship today, we ship tomorrow.".Often times orders are shipped within hours of placing the order.
For US orders, our preferred carrier is FedEx. Depending on your proximity to our location (Englewood, Colorado) the trip is any where from 2-5 days. Please monitor your tracking number so that you are aware of where your package is at. If your package is shipped via FedEx, we add your email into the label so that you are notified of delivery updates.
We do not guarantee any 2 day or 3 day deliveries, as delays in transit are out of our control. We are sorry for the inconvenience.
We do not deliver to PO boxes, the post office handles our fragile packages poorly. If a PO box is listed we may contact you and ask you to provide us with an alternative address.
For all International orders: We typically ship via the United States Postal Service. Please be advised that you may be responsible for taxes, duties or import fees before the packge gets released. This is out of our control.The international shipping chain has been disrupted from COVID and its world wide effects. The shipping situation changes and updates daily . This will dictate where we can send packages to. The main reason for the service disruptions is due to the lack of planes flying. If you have concerns or questions if your country is able to accept international packages, please refer to the link below. The time varies for delivery and can be anywhere from 12-60* days. This is out of our control and we are at the mercy of the local customs department and postal services.
USPS International Service Disruption Updates
If you have any questions, do not hesitate to reach out:
info@movingsandart.com
(303) 794-2323
Our store offers Shop pay, which breaks your order down into 4 equal interest free payments. Select the Shop Pay payment option at checkout and follow the steps for approval. The estimated payment amount excludes taxes and shipping. Rates from 0%-36%
APR. Payment options through Shop Pay Installments, are subject to an
eligibility check and are provided by these lending partners:
affirm.com/lenders. Options depend on your purchase amount, and a down payment
may be required. State notices to consumers https://www.affirm.com/licenses.
Thank you for learning more about the KB Collection. Enjoy 5% off your order of $39.95 or more with code SAND5.
Please note that coupons and sale discounts cannot be combined. Additionally, if an item is on sale, the coupon code cannot be applied to those items.
